Insight Group
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Call Us: 787-625-1930

Making every interaction count, WOW Customer Experience At Insight, your business is our business! We offer an array of customer-centric services with the goal of growing your brand, product, or service while providing outstanding customer experience to build a long-time relationship with your client in compliance with industry standards. Your Browser Don't Support Canvas, Please Download Chrome.
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ABOUT INSIGHT

Insight Communications, Corp. (ICOMM), was founded in 2003 as a new service-oriented venture, joining together a group of executives with the purpose of providing World Class Contact Center Services to all businesses in the Caribbean, Latin America, and US Markets. Insight is today a leading strategic provider of Contact Center Omni-Channel Services & BPO in the Region, with over 1,100 positions located in San Juan, Dominican Republic, and Colombia. Insight’s main assets are our experienced management team, multi-locations, state of the art technology including Artificial Intelligence (AI) and Compliance with industry standards (SOC2, PCI, and HIPAA). Our team provides services to diverse companies in areas such as Pharmaceutical, Telecomm, Financial, Retail, Government, Utilities, and regional Healthcare providers under the CMS Medicare Compliance Regulations always focus on building long-term relationships based on quality service and the best customer experience.

Value Proposition

Insight Services

InCUSTOMER CARE

We provide CX Omnichannel services

InSALES

Our experts integrate diverse sales channels for more conversion

InBACKOFFICE

We focus on customer operations to process BPO services

InAI

We implement advanced technology to design the best relationship strategy for all customers

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OUR UNIQUE DIFFERENTIATORS

Insight’s Customer Centric Strategies and Value Proposition create lifetime value while maximizing our facilities in Puerto Rico , Dominican Republic and Colombia

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COMPLIANCE, PARTNERS & MEMBERSHIPS

We are passionate about our work. We stay ahead of the curve to provide engaging experience to make your business stand out.

Contact Us

Call us to start growing your business!

787-625-1930
Insight Group

Insight is certified as a Minority Business enterprise with the flexibility to provide BPO Contact Center Services from Puerto Rico, Dominican Republic and Colombia.

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  • Digital Customer Care
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  • Digital Sales​
  • Cross & Up-Selling​
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Get In Touch

HQ Physical Address: CWF5+C29, Cll 4, San Juan, 00925

787-625-1930
sales@insightgrouppr.com
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Copyright © 2023 Insight Group. All Rights Reserved.

Insight is certified as a Minority Business enterprise with the flexibility to provide BPO Contact Center Services from Puerto Rico, Dominican Republic and Colombia.

Contacts



787-625-1930

 sales@insightgrouppr.com

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